Frequently Asked Questions

Senior monitoring is an in-person service where a trained advocate visits your loved one in a nursing home, assisted living, or memory care facility. We observe care, document concerns, and communicate with you directly—so you’re always informed and your loved one is never overlooked. 

Facilities are responsible for care—but we represent your family’s perspective. We serve as an extra set of eyes and ears, ensuring your loved one’s needs are truly met. If concerns arise, we speak with staff and follow up on your behalf.

Families who live out of town, have demanding schedules, or simply want added peace of mind often use this service. It’s ideal for adult children, long-distance caregivers, or anyone concerned about a loved one’s well-being in long-term care.

We provide monitoring for residents in:

• Nursing homes
   
• Assisted living communities
   
• Memory care units

Our services are available at both standalone facilities and those offering multiple levels of care.

Each visit includes:

• A full walkthrough of the resident’s living area and common spaces
   
• Observation of hygiene, nutrition, mobility, emotional state, and staff interactions
   
• Direct communication with staff if needed
   
• A written summary provided to you within 24–48 hours

 Yes—if you authorize us through a signed release or HIPAA form, we can communicate directly with facility staff or administrators to advocate on your loved one’s behalf. 

Visit frequency depends on the plan you choose. Most families start with one to two visits per month, but we also offer more frequent visits for high-needs situations. We’ll help you choose the right level of support during your consultation. 

We serve the Dallas–Fort Worth area, including Plano, Arlington, Irving, Fort Worth, Denton, Frisco, and surrounding communities. 

Start with a free consultation. We’ll learn more about your loved one’s care situation and recommend a plan that fits your needs.