Frequently Asked Questions

Senior care monitoring is an in-person service where a qualified professional regularly visits your loved one in a care facility—such as assisted living, memory care, or a nursing home—to check on their well-being, communicate with staff, and provide detailed updates to the family.

Our services are ideal for:

• Long-distance family members who can’t visit often
   
• Busy caregivers managing work, children, or other obligations
   
• Legal guardians or POAs needing independent oversight
   
• Families concerned about care quality or communication gaps

Each visit includes:

• A wellness and safety check of your loved one
   
• Direct communication with care staff
   
• A written summary report
   
• Optional photo update (with permission)
   
• Follow-up communication with your family

 Visits typically last 1 to 1.5 hours on-site, depending on your loved one’s condition and any issues that need to be addressed. Time for travel and report preparation is also included in the service. 

 We offer flexible plans:

• Essential Plan – 1 visit/month
   
• Standard Plan – 2 visits/month
   
• Comprehensive Plan – 4 visits/month (weekly)
   

You can adjust the frequency based on your needs.

We serve the entire Dallas–Fort Worth metroplex, including:
Dallas, Fort Worth, Plano, Arlington, Garland, Irving, McKinney, Grand Prairie, and nearby communities.

No. We are completely independent and work solely for your family. Our role is to advocate for your loved one and provide objective, transparent updates. 

 If something urgent comes up during a visit—or if a facility calls with a concern—you’ll be notified immediately. We also offer emergency response visits within 48 hours for $200/hour + travel. 

Schedule a free 30-minute consultation so we can learn about your loved one’s needs and recommend a monitoring plan that fits.